InfoMart, Inc. is an employment background screening company based in Marietta, Georgia, just outside of Atlanta. Established in 1989, InfoMart boasts decades of experience that stem from the beginning of the industry, setting it apart from the competition. However, dozens of online consumers allege the company routinely makes mistakes on their reports, costing them jobs.
About InfoMart
The company’s long history has allowed it to serve diverse industries. Unlike newer companies, who might target one subset, employers use InfoMart employment screenings in education, hospitality, transportation, and more.
What They Offer
InfoMart searches National, County, and Statewide Criminal Searches for felonies, misdemeanors, and traffic offenses.
- Criminal History
- Driving History
- Employment Verification
- Education Verification
- License Verification
- Identity Verification
- Drug and Alcohol Testing Services
How Long Does an InfoMart Background Check Take
According to the InfoMart website, 82% of their criminal background check customers get results within 24 hours, with an average turnaround of 1.09 days. However, results are typically returned within 2-7 business days for a complete employment screening. Consumers online allege even longer waits—up to 17 days.
Common Background Check Errors
The consumer data industry is massive and incorporates information from hundreds of sources. Companies that run these searches are focused on quick turnaround for increased profit. For that reason, background check errors occur every day. A few of the most common issues include:
- Incorrect or incomplete records – False criminal records on your background check can lead to job denials, delays, or even termination. For example, if a consumer report mistakenly claims you’re on the sex offender registry, it can not only hurt your job prospects but also harm your reputation.
- Outdated information – Expungements and arrests that did not result in a conviction over seven years old cannot appear.
- Mixed files – These occur when a person’s consumer report contains information that is inaccurately linked to them because of similarities in names, addresses, or other identifying details. A common problem with mixed files involves family members whose criminal history may appear on another member’s report because the names are so similar.
Your Background Check Rights
- You have the right to a copy of your report. If adverse action is taken (for example, not getting hired because of an error in your report), you have a right to know what is in your file.
- You have the right to dispute incomplete or inaccurate information. Despite promises to protect consumer data, companies like InfoMart will scrape hundreds of thousands of records. In that process, mistakes can happen. If your report has an error, you can request that it be removed or corrected within 30 days.
The Fair Credit Reporting Act (FCRA) protects consumer rights regarding consumer reports, including credit reports, background checks, tenant screening, and more. Some of the most essential parts of this law pertain to who can access your information and what they may do with it.
Contact
Companies that utilize background checks in their hiring processes must prioritize the accuracy, efficiency, and fairness of these checks.
InfoMart background checks should never cost you a job opportunity due to false or outdated information. If you were the victim of an unfair background check that the company refuses to fix, contact us today.
